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Privacy Policy

Data Protection and Privacy

1. Who we are?

The Fat Quarters is a company that is operated as a Sole trader. The registered address is 5 Chopwell Road, Blackhall Mill, Newcastle upon Tyne. NE177TN.

 

2. When do we collect personal information about you?

 

We only collect personal data from you when you give it to us directly, through the website or in store by agreeing to sign up to a Newsletter.

 

When you make a purchase through our online shop; www.thefatquarters.co.uk.

 

3. What personal information do we use?

 

We collect, store and process the following information in order to send out Newsletters; Name and Email address.

 

Additional contact details including address, telephone number if you opt to provide them; such as address, telephone number.

 

The Fat Quarters will collect information about your order (but not your financial information) when you make a purchase through our online store.

 

4. How do we use your personal information?

The Fat Quarters may use use your personal information to provide you with products that you have requested;

to provide newsletters, updates about our products or services, only where you have given consent to receive such information e.g.: explicitly subscribing to a newsletter.

 

To respond to a complaint, query, refund requests; handling the information allows us to respond to you. The legal basis on which we do this re: our contractual obligations to you, and legitimate reasons for providing you with the best service.

 

To protect our business against fraud and other illegal activities. For example checking a delivery address to prevent fraudulent transactions by third persons ( e.g. if someone uses your bank card).

 

To update you of any changes in Law which we are required to do e.g.: Privacy Policy changes.

 

The Fat Quarters will use your personal information to fulfil purchases you have made through the online store.

 

5. Lawful Processing.

 

We are required to rely on one or more lawful grounds to collect and use personal information that we have outlined above.

 

We consider the grounds to be;

 

Consent-where you have provided your consent for our use of your personal information in a certain way, e.g.: to send a newsletter.

 

Legal obligation-where the processing of your information is necessary to comply with a legal obligation to which we are subject.

 

Contractual relationship- where it is necessary to process your information to fulfil any order you make in our online store.

 

6. Do we share your Personal information?

We will not sell, rent or disclose your personal information.

 

We take great care to ensure your personal information is kept private.

 

We use a third party provider to send out our class lists newsletter. When you agree to receive the Class Lists your email address and name is sent directly to MailChimp.

 

When you log in to the site we place a small piece of information, a cookie, on your machine. This is necessary so that we can track your shopping cart selections between pages and that we know you are logged in to thefatquarters.co.uk. None of your personal information is stored in this cookie and it is removed from your machine as soon as you logout of the site. You will need to have cookies enabled on your browser in order to use this site correctly.

 

7. Securing your personal information.

 

The Fat Quarters will take all reasonable technical and organisational precaution to prevent the loss, misuse or alteration of your personal information.

 

We restrict access to those who have a need to know and train staff in handling information securely.

 

The Fat Quarters stores information on secure servers.

 

8. Your Rights and Preferences

You have the right to withdraw your consent at any time.

 

You have the right to ask us what personal information we have stored.

 

Request we delete the information we hold as far as we are legally required to do so.

 

Ask that we correct any personal information you think is incorrect or inaccurate.

 

Please note that where you ask us to delete your personal information we will maintain your name and contact details to ensure we do not contact you inadvertently in the future.

 

9. How to contact us.

E-mail: sales@thefatquarters.co.uk

 

Tel: 01207-565728

 

Post: The Fat Quarters, 5 Chopwell Road, Blackhall Mill, Newcastle upon Tyne. NE17 7TN

 

Last updated 24th may 2018

Cookies

Cookies are tiny text files stored on your computer when you visit certain web pages. These pieces of information are used to improve the services we provide to you. We use cookies to keep track of what you have in your basket, and to remember you when you return to our site. To purchase products on our website, you will need cookies enabled. If you don't wish to enable cookies, you can still browse the site and use it for research purposes.

We do have relationships with carefully-selected suppliers who may also set cookies during your visit.

  • Google Analytics. [Cookie names: _utma _utmb _utmc _utmz ]. These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. For more information see the Google Privacy policy.
  • Google Maps. [Cookie name: NNID PREF]

You can manage these small files and learn more about them from the article, Internet Browser cookies- what they are and how to manage them.

Learn how to remove cookies set on your device.

We're giving you this information as part of our initiative to comply with recent legislation, and to make sure we're honest and clear about your privacy when using our website.

The Fat Quarters - Thu Jul 19 00:49:19 BST 2018 [web4]