The terms below offer extra rights in addition to your statutory rights, which remain unaffected.
We offer a number of options to pay. You can use Cheque, Credit or Debit Card either via the website or over the phone. Cheques need to be cleared before the goods are dispatched.
We do not take Americian Express.
We also take payment via Paypal.
To prevent fraud your credit card details are sent over the internet using industry standard Secure Sockets Layer (SSL). Credit Card companies offer general protection against fraud. Ask you credit card company for details on the level of protection they offer.
We will dispatch printed confirmation of your order to the delivery address.
The Fat Quarters want you to be happy with the service offerred. If anything is not to your satisfaction please email firstname.lastname@example.org. Our complaints handling procedure aims to be:
In addition, we endeavour to respond to any complaints within 2 working days.
These terms and conditions are subject to change without notification.
No credit facility is offered.
Title of the goods does not pass to the Customer until payment is received in full.
No goods are tested or sold as being fit for a specific purpose unless expressly agreed in writing.
If any condition in this agreement is found invalid or unenforceable it shall be deemed separate to the rest of the agreement and shall not affect the validity or enforceability of the rest of the terms.
These terms and conditions and agreements herein entered into shall be governed by and construed in accordance with the laws of England and the parties submit any proceedings to the exclusive jurisdiction of the English courts.
All images featured on our website are as representative of our product range as possible. Please be aware that due to the varied settings of individual computers and monitors, colours etc. may vary slightly from actual products offered.
Any out of area delivery surcharges are also applied again in the event of a non delivery, customer return or cancellation after the goods have been dispatched. Cancellations before the goods are dispatched are treated as for UK customers.
The Royal Mail Postage Charges have been increased on the 2nd April 2013. The Fat Quarters have looked at the prices of a variety of Couriers and Royal Mail still are the most competitive in most cases.Orders over £150 Postage is free (UK only).
From the moment a carrier attempts to deliver the goods they are the Customer's responsibility and the Customer has to accept the goods when they are ready to be delivered.
At The Fat Quarters Shop we have introduced a point system, for every £20 you spend (not including postage or in conjunction with any other offers) you will receive one Fat Quarter Loyalty Point.
The points will be recorded against each of your transactions by the staff in store, hit the Cash targets and you will be sent a gift voucher with your order which is redeemable against your next single purchase.
Collect 5 points & receive a £5 Gift Voucher.
When your points total is 10 you will receive another £5 Gift Voucher.
When your points total is 15 you will receive another £5 Gift Voucher.
When your points total is 20 you will receive a £20 Gift Voucher.
TERMS AND CONDITIONS APPLY. CANNOT BE USED IN CONJUNCTION WITH ANY OTHER OFFER IE: SALE ITEMS